jitawin bd Terms and Conditions

1.1 Binding Effect of the Agreement

Any person who uses the jitawin bd website or its associated mobile application automatically agrees to these terms and conditions. This agreement creates legally binding obligations between the user and the organisation operating jitawin bd.

These terms are written in Bengali and apply specifically to users in Bangladesh. In the event of any ambiguity, the interpretation of jitawin bd authorities will be considered final.

1.2 Age Requirement

All services on jitawin bd are available only to individuals who are 21 (twenty-one) years of age or older. Providing the correct date of birth at the time of account registration is mandatory. If any user creates an account using false information, jitawin bd reserves the right to close that account and cancel all associated transactions.

Parents and guardians are also responsible for protecting minors from online gambling. For more information on protecting minors and responsible behaviour, please read our Responsible Gaming Guidelines.

1.3 Scope of Services

jitawin bd is an online gaming and betting platform that offers casino games, slots, live casino, cricket, and betting on other sports. The list of all games and markets available on the platform is subject to change, and jitawin bd reserves the right to add or remove any game or service at any time.

2.1 Account Creation Requirements

Each person may create only one account. Operating multiple accounts is strictly prohibited and, if detected, all accounts will be closed and the associated balances may be forfeited. Information provided at the time of account creation must be accurate and complete.

• Full name (as per National ID card)
• Active mobile number and email address
• Correct date of birth
• A secure password

2.2 Identity Verification (KYC)

In the interest of security and financial transparency, jitawin bd reserves the right to verify a user's identity at any time. Copies of a National ID card, passport, or other government-issued documents may be requested if necessary. Withdrawals may be placed on hold until verification is complete.

2.3 Account Security

It is entirely the user's responsibility to keep their account login details (username and password) confidential. Sharing login details with anyone else is prohibited. If there is any suspicion of unauthorised access or a security concern regarding the account, jitawin bd support must be notified immediately. jitawin bd is not responsible for losses caused by third-party access.

3.1 Deposit Conditions

The minimum deposit amount on jitawin bd is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer (for example Dutch-Bangla Bank, BRAC Bank, Islami Bank). Sending funds from a third-party account is strictly prohibited — only deposits from a payment method registered in the user's own name are accepted.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour of the request. Withdrawal methods are: bKash, Nagad, Rocket, and bank transfer. Withdrawals may only be made to the same payment method used for the deposit, or to a method linked to the verified account.

• Withdrawals may be delayed if bonus wagering requirements have not been met.
• Withdrawals may be on hold if account verification has not been completed.
• Additional verification may be required for unusual transactions.

3.3 Anti-Money Laundering

jitawin bd is firmly committed to preventing money laundering and terrorist financing. If any unusual or suspicious transaction is detected, jitawin bd reserves the right to immediately suspend the relevant account and notify the relevant authorities.

4.1 Welcome Bonus Terms

jitawin bd offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the bonus amount must be wagered 20 times. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, bringing the total balance to ৳3,000; to make this bonus withdrawable, a wager of ৳2,000 × 20 = ৳40,000 must be completed.

A bonus is not free money — it is a conditional incentive that can only be withdrawn after the specified wagering requirements have been met.

4.2 Other Promotion Terms

Weekly, seasonal, and special-occasion promotional offers each apply according to their own wagering requirements and validity period. Using multiple bonuses at the same time is prohibited unless the promotion description explicitly permits it.

• When a bonus expires, it will be cancelled automatically.
• If evidence of bonus abuse is found, the account may be suspended.
• jitawin bd reserves the right to change or cancel any promotion.

5.1 General Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is accepted incorrectly due to a technical error, jitawin bd reserves the right to void that bet and the stake will be returned to the user's account. For general questions about online gaming, you may find answers in our Frequently Asked Questions (FAQ) section.

5.2 Software and Technical Issues

If a technical fault occurs in any game or betting market, the result of that event will be held pending and reviewed afterwards. Placing bets using erroneous odds or payouts will be treated as fraud and the winnings may be forfeited.

5.3 Prohibited Activities

The following activities are strictly prohibited on the jitawin bd platform:

• Using any kind of automated software or bots
• Match fixing or placing bets using insider information
• Claiming bonus benefits through multiple accounts
• Attempting to bypass the platform's security systems
• Engaging in fraudulent behaviour towards other users

6.1 VIP Tiers and Benefits

jitawin bd's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier. Cashback is calculated based on the weekly net loss.

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

For example: if a Gold member's net loss in one week is ৳20,000, the cashback will be ৳20,000 × 0.7% = ৳140.

6.2 VIP Tier Change Process

Users can move up to higher VIP tiers through regular activity and gaming. The criteria for determining tiers are assessed by jitawin bd authorities, and tier changes are made based on that evaluation. VIP cashback is automatically added to the account each week.

7.1 Data Collection and Use

jitawin bd collects users' personal information and uses it solely for account management, identity verification, and improving the quality of services. For details on how personal information is collected, stored, and used, please see our Privacy Policy.

7.2 Data Security

jitawin bd uses SSL encryption and modern security technology to keep users' information secure. However, jitawin bd acknowledges that no transmission of data over the internet is entirely risk-free, and users are advised to keep their own devices secure.

8.1 Setting Gaming Limits

jitawin bd believes responsible gaming is a healthy habit. Users can set their own daily, weekly, or monthly deposit limits. If anyone feels that gaming is having a negative effect on their life, they can contact the support team to request a temporary or permanent account suspension.

8.2 Self-Exclusion Policy

If a user applies for self-exclusion, jitawin bd will suspend their account for the specified period. No promotional communications will be sent during this period. Once self-exclusion is in effect, the account cannot be reactivated before that period ends.

9.1 Account Closure by jitawin bd

jitawin bd may close an account without prior notice in any of the following circumstances:

• Violation of any provision of these terms and conditions
• Providing false or misleading information
• Fraudulent or unverified activities
• Abuse of bonus benefits
• Attempting to exploit technical vulnerabilities in the platform

9.2 Account Closure by the User

Any user may request to close their account at any time. Eligible funds remaining in the balance at the time of closure may be withdrawn once proper verification is completed. Any remaining bonus balance will be forfeited if wagering requirements have not been met.

10.1 How to Submit a Complaint

If there is a dispute regarding any transaction or gaming result, the jitawin bd support team must be contacted within 72 hours of the incident. Including relevant information and evidence (screenshots, transaction IDs) with the complaint will speed up the process.

10.2 Support Services

jitawin bd provides 24/7 live chat and email support in both Bengali and English. For assistance, contact us by email at: [email protected]. Urgent matters can be resolved more quickly through live chat.

11.1 Limited Liability of jitawin bd

jitawin bd reserves the right to limit its liability to the greatest extent possible for losses caused by technical disruptions to the platform, interruptions to third-party services, or unforeseen circumstances. jitawin bd is not liable for indirect or incidental losses beyond actual financial loss (return of deposit).

11.2 Third-Party Services

In relation to payment gateways, game providers, and other third-party services, jitawin bd acts only as an intermediary. jitawin bd is not directly responsible for delays or errors caused by the actions of these parties, but will assist in resolving issues.

12.1 Right to Amend

jitawin bd reserves the right to change these terms and conditions at any time. For significant changes, users may be notified via their registered email or through a notice on the platform. However, continued use of the platform after any change will be taken as acceptance of the new terms.

12.2 Partial Invalidity

If any provision of these terms is found to be legally unenforceable, all remaining provisions will continue to be fully in force. Any delay by jitawin bd in enforcing a condition will not be considered a waiver of that condition.

To learn more about jitawin bd, read our About Us page, which provides a detailed overview of the platform's identity and goals.